Refund policy

Refund Policy

At The Fishwives, every order is sourced and prepared with care, and we stand behind the quality of what we deliver.

How refunds are issued

If an item in your order is unavailable, damaged in transit, or otherwise does not meet the standard we promise, your refund will be issued as store credit by default. Store credit is applied to your account immediately and can be used toward any future order with us.

If store credit does not suit your circumstances, please contact our team directly and we will be glad to discuss an alternative arrangement with you.

WhatsApp: 88090938

We aim to respond to all refund enquiries within 3 working days.

Please note:
•    Refund requests should be raised within 24 hr of delivery, along with photos where relevant (for damaged or incorrect items).
•    This policy applies to items affected by stock availability, delivery issues, or quality concerns due to our negligence. It does not cover change-of-mind requests on perishable goods.