The Fishwives Gourmet Pass (Physical Gift Card) – Terms and Conditions
1) Introduction
These Terms and Conditions (“Terms”) govern the purchase, delivery, and use of The Fishwives Gourmet Pass (Physical Gift Card) (“Gift Card”).
By purchasing or using the Gift Card, the purchaser and/or recipient agree to these Terms.
2) Definitions
Purchaser: The person who bought the Gift Card.
Recipient: The person who receives the Gift Card from the Purchaser.
Balance: The monetary value available on the Gift Card.
3) Purchasing & Delivery
The Gourmet Pass is a physical card available for purchase in-store and online at www.thefishwives.com
When purchased online, the Gift Card will be delivered to the shipping address provided during checkout.
Each card is active and ready for use upon receipt by the recipient.
Gift Cards are issued in fixed denominations and are non-reloadable.
4) Value, Currency & Pricing
The Gourmet Pass is available in denominations of $50 and $100
Promotional offers or bulk purchase discounts may be introduced from time to time and will be stated clearly at the point of sale.
The full value of the Gift Card is available for use once activated.
No activation or maintenance fees apply.
5) Balance & Usage
The remaining balance can be checked by scanning the QR code printed on the Gift Card or by visiting www.thefishwives.com/pages/check-gift-card-balance
The Gift Card can be used for multiple transactions until the balance is depleted.
Purchases exceeding the available balance will require the difference to be paid using another accepted payment method.
Activation: The Gift Card is active upon receipt.
Validity: Balances are valid for one (1) year from the date of activation. Any remaining balance expires at the end of the validity period.
6) Notes
Gift Cards are not cash and non-convertible to cash.
If an order is cancelled or refunded, any store credit or reward points awarded from that purchase may be reversed.
Gift Cards can be purchased using store credit.
Purchases of Gift Cards (via store credit or other payment methods) do not earn store credit or rewards.
7) Activation & Validity
The Gift Card is activated upon receipt by the recipient.
Valid for one (1) year from activation.
Any unused balance after the expiry date is forfeited.
8) Redemption & Usage
Redeemable in-store at The Fishwives, 619E Bukit Timah Road, #01-01, Singapore 269725, and online at www.thefishwives.com.
Can be used for multiple transactions until the balance is used up.
Partial-use transactions retain the remaining balance until expiry.
Gift Cards cannot be used to purchase other gift cards or vouchers.
9) Security & Handling
Treat your card like cash; it will not be replaced if lost or stolen.
The Fishwives is not responsible for unauthorized use or damage to cards.
10) Returns, Refunds & Chargebacks
Purchased Gift Cards are non-refundable, non-replaceable, and non-exchangeable for cash (except where required by law).
Orders paid with Gift Cards: If a return is approved, any refund will be re-issued as Gift Card balance to the original card or a replacement card, unless required otherwise by law.
11) Rewards
Gourmet Pass can be purchased using store credit.
12) Fraud, Errors & Misuse
The Fishwives reserves the right to refuse, cancel, or hold any Gift Card and/or order in cases of suspected fraud, misuse, or issuance errors. Additional verification may be required before honoring a Gift Card.
13) Changes to These Terms
The Fishwives may amend these Terms at any time. Updates take effect immediately upon posting on our website. Continued use of the Gift Card after changes are posted constitutes acceptance of the revised Terms.
14) Contact
For assistance or enquiries, please contact our Customer Service Team:
📧 info@thefishwives.com
📍 619E Bukit Timah Rd, #01-01, Singapore 269725
15) Governing Law
These Terms are governed by the laws of Singapore. Any disputes arising from or relating to the Gift Card shall be subject to the exclusive jurisdiction of the Singapore courts.