None of our products are ever defrosted from frozen. Our fresh products have never been frozen and can be frozen for 6-12 months. We will never sell defrosted products.
Our wild white fish from NZ and our Australian Shark Bay wild prawns are snap frozen at the source to keep them as fresh as possible – we keep these products frozen.
Our organic chicken is frozen as this is imported from Australia and strict Singapore AVA laws stipulate that no fresh poultry can be brought into Singapore.
Sometimes if we have stock left over and it is close to its best before date, we will freeze it and sell it frozen – this product is still perfect however cannot be refrozen once it is defrosted.