Help Center



Are your products fresh or defrosted from frozen?

How often do you receive your products?

What is a Rib-Eye Steak?

What is an Eye Fillet Steak?

Where can you buy hormone free chicken in Singapore?

What feed is used for Akaroa salmon?

Where can you buy beef in Singapore?

Where can I buy wild salmon and is it better for me?

What does MSA Grading Mean?

Online Orders

How much do you charge for delivery?

Can I change or cancel the items I have ordered?

Can I return a product I have ordered online or bought in-store?

What if one of my products has gone off?

What do I do if an item is missing from my order?

What are your Opening Hours?

What Payments do you accept in your online store?

I do not want to pay for my product online, will you accept cash on delivery?

Can I give you my credit card details over the phone?

Do you take wholesale orders?

Our Loyalty Programme

Do you have a loyalty programme?

How do I use my points Online?

How do I use my points in store?

Can I use a discount code and my loyalty points at the same time?

I order from you every week, can you please give me a regular discount?

How Can I Earn Points?

Do my points ever run out?

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00

Shipping Address

Shipping Methods